Mayflower Flower Shop (from here on referred to as ‘we’, ‘our’, ‘us’) is committed to protecting the privacy of every one of our customers. We are always here to answer your questions about the privacy of the personal information you register with us and we obtain by other means and how we use. Just email our customer care team if you have any questions or concerns that haven’t been answered by this document.
How we use your information
We only use your information to carry out your order and send you specially selected emails about deals that we think will interest you. We don’t sell your information to any third party organizations. It is our responsibility to protect your personal information from unauthorized access by third parties. The details collected from you do not include your credit card details.
How we obtain your information
We collect a combination of personal and statistical information about everyone who uses our site- whether or not you are a registered user. We store all your information with utmost attention to privacy and security. We also comply with the Payment Card Industry Data Security Standards, and we use Secure Socket Layers (SSLs), which encrypt data when you log in or make a payment.
Personal Information we require
All our registered users are asked to provide us with the following personal details:
- Full Name
- Email address
- Contact Number
- Billing Address
- Shipping Address(es)
- Date of birth
- Area of Residence
- Company Name
- Flower colors preference
- Please note that all credit/debit card details or information collected from you will NOT be stored, sold, leased, rented or shared to any third parties. This information is not available to our staff. In addition, your credit card transaction is managed by trusted, certified and legally authorized partners that ensure your credit card information is always secure during every transaction. We also store all personal details provided to us by non-registered users and use it in the same way we use the information provided to us by registered user
Other information we might collect
Mayflower Flower Shop may also collect statistical information about you while you use our site. Statistical information that we gather may include where a user is on the Internet (e.g. the URL that they last came from, the computer’s IP address and the domain types like .com and .ae that the user uses), browser type, which language content is being viewed in, the country and telephone area code where the computer is located, the pages of our website that were viewed during the visit and any search terms that were entered on our website. We do not use this information to identify you personally and we may collect it even if you are not a registered Mayflower Flower Shop user.
We also save all email contact that our customers have with Mayflower Flower Shop. This is for the purpose of quality control and the development of our services- but we may also collect additional personal data and information from your telephone calls and emails.
Why we collect this information
We collect this information so we can personalize your shopping experience and make sure you can easily find what you really want and need. We also use it to process your orders efficiently and accurately (i.e. we might have to call you to confirm an address), for statistical and survey purposes, to make sure you’re included when we consider making site changes and/or adding new product lines and ensure the web content advertisements appearing on your screen are specially tailored to your needs.
By measuring traffic flow in this way, we can assess our most popular features as well as areas that need improvement. We do not store any information from cookies for longer than your session on our site lasts.
Who do we share your information with?
We also reserve the right to share your personal details, if we believe it is necessary to comply with the law, to protect the safety of Mayflower Flower Shop or the safety of our users or to protect Mayflower Flower Shop property rights.
We may share non-personally identifiable information, such as your URL or IP address with third party advertisers or third party advertising companies. This information CANNOT be traced to your personal details.
The security of your personal details is of utmost importance to us and we employ stringent security measures to make sure that your details cannot be accessed by third parties who we do not already have a trusted relationship and agreement with. We comply with the Payment Card Industry Data Security Standards, which means we use Secure Socket Layers (SSLs), which encrypt data when you log in or make a payment.
Alterations to this website and Terms and Conditions
Conditions of Use